Shipping policy

Shipping options and charges

Available shipping methods and charges depend on the items in your order and your delivery address. Review the shipping options and order total at checkout before completing payment. Free shipping applies only where it is specifically offered for your order.

Processing and delivery

Processing times vary by product and fulfillment partner. Made-to-order and personalized products require production before they can ship. Any processing time stated on a product or collection page is separate from carrier transit time.

If you need an item by a particular date, email Delmas33@bontravailco.com before ordering so we can confirm the current estimate for that item and destination.

Multiple items

Products fulfilled by different partners may arrive in separate packages and at different times.

Questions about an order

Email Delmas33@bontravailco.com with your order number and item name for shipping assistance. For return eligibility and instructions, see our Refund Policy.